Privacy policy
Privacy Policy
Effective Date: July 2026
At My Kava Hut, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you visit our website or place an order, we may collect personal information including:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment providers)
- Order history
- Information you provide when contacting us
We may also collect non-personal information such as your browser type, device information, and website usage to help improve your experience.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to enquiries
- Send order confirmations and shipping updates
- Improve our website, products, and services
- Comply with legal obligations
If you choose to subscribe to our newsletter, we may also send occasional updates about new products, educational content, and community news. You can unsubscribe at any time.
Payment Security
Payments made through our website are processed securely by trusted third-party payment providers. My Kava Hut does not store your full payment card details.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and help us improve our services.
You can choose to disable cookies through your web browser; however, some features of our website may not function correctly.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only where necessary with trusted service providers, including:
- Shopify
- Australia Post and other delivery providers
- Secure payment providers
- Website analytics services
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. While no online system is completely secure, we use industry-standard security measures to protect your information.
Accessing or Updating Your Information
You may request access to the personal information we hold about you or request corrections if your information is inaccurate.
Please contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
My Kava Hut
Queensland, Australia
admin@mykavahut.com