Shipping policy
Shipping Policy
Effective Date: July 2026
At My Kava Hut, we are committed to delivering your premium noble kava quickly, safely, and securely.
Free Australia-Wide Shipping
We currently offer FREE standard shipping on all orders within Australia.
Order Processing
Orders are typically packed and dispatched within 1–3 business days of purchase (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a confirmation email with your tracking information so you can monitor your delivery.
Delivery Timeframes
Estimated delivery times are:
- Queensland: 2–5 business days
- Interstate: 3–8 business days
- Regional and Remote Areas: Delivery times may vary depending on location.
Please note these timeframes are estimates only and may be affected by public holidays, severe weather, or delays within the Australia Post network.
Shipping Provider
All orders are shipped using Australia Post with tracking.
Delivery Address
Please ensure your shipping address is accurate before completing your order. My Kava Hut cannot accept responsibility for delays or additional costs resulting from incorrect or incomplete delivery information.
Lost or Delayed Parcels
If your parcel has not arrived within the expected delivery timeframe, please contact us at admin@mykavahut.com. We will work with Australia Post to investigate and assist in locating your order.
International Shipping
At this time, My Kava Hut ships within Australia only.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: admin@mykavahut.com